CANCELLED CONTRACT STILL BEING CHARGED

In Jan 2015 my contract (data) was due for upgrade - when i enquired, i was told that it had already been upgraded, i said this was NOT the case. I was contacted by someone from Elite Mobile in Jan 15 to advise me that my contract rate was dropping from R149pm to R99pm - NO MENSION MADE of upgrade. This was investigated and found that i WAS CORRECT and they agreed to CANCEL my contract. I have regularly contacted Elite mobile since that (i think that was in Feb/Mar 2015) to find out WHY i am still being charged? Their reply was that it was processed on their side but it seems the request had not been processed/sent to Vodacom. i try again in vein for 2 more months (may and June). In july 2015 i contact shenelle at Elite and same story, issue lies with Vodacom - they will resubmit and contact me. to this day no contact and i am STILL BEING BILLED. i took this contract with Elite Mobile - they cannot keep blaming Vodacom - THEY MUST SORT IT OUT. <br> I want this contract CANCELLED AS THEY ADVISED ME IT WOULD BE IN FEB and i WANT ALL PAID FEES from Mar to Aug 2015 RE-IMBURSED - and i want it done within 7 days or i will take further legal action. Hello Peter is my final 'friendly' attempt