TvdW
Tobie van der Westhuizen

1 reviews | Active since Feb 2021

31 May 2021, 16:38

Can these individuals at Elite Mobile please respond!

Please note these names: Serina Sena Govender Ndumi Nkosingiphile Mthiyane My hellish nightmare with Elite Mobile is too long and protracted to recount here. Suffice it to say that a year of complaints and communication have accomplished NOTHING as far as the demand to cancel a debit order is concerned. I was told by a telemarketer that I was speaking to Vodacom and ******* into a ridiculous deal that had nothing to with a phone - some or other "add-on" product. I have communicated with the individuals mentioned above at Elite Mobile, with absolutely no results as far as stopping this debit order is concerned. Their promises have come to nothing. I hold the above individuals responsible as they promised to attend to this situation and have failed dismally in doing so. I suggest other victims of this company start posting the names of the individuals they are dealing with at Elite Mobile here, as it is clear that we are dealing with a large, faceless, ********** organisation that do not care to even respond to the flood of hysterical complaints on this board. I also blame Vodacom for not publicly breaking all ties with this company. Just the reviews over here is more than enough to justify such an action from their part.

Ndumi Nkosingiphile Mthiyane Serina Sena Govender

0
Replies (1)
Elite Mobile
Elite Mobile's reply01 Jun 2021, 10:22
Official
Good Day dear customer, 

We profusely apologize for any inconvenience that has been caused on our behalf. 

Your query has been escalated to the relevant parties and we will be in contact with you shortly. 

Thank you, 
Elite Mobile.