1 reviews | Active since Apr 2018
Callsentre staff suck !
I received a call from the elite Mobile call centre and the lady was rude. 1st of all they just start talking , no can I take a minute of your time or anything. I told her I am not interested but yet she continues. I had to repeat myself and then the dropped the call in my ear. REMOVE ME OFF YOUR LIST !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good day ***
Thank you for bringing this matter to our attention and allowing us the opportunity to address this issue.
We sincerely apologise for the inconvenience cause..
Kindly be advised, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted.
We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.org.
We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Again, we sincerely apologize for any inconvenience we may have caused.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team
Good day ***
Thank you for bringing this matter to our attention and allowing us the opportunity to address this issue.
We sincerely apologise for the inconvenience cause..
Kindly be advised, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted.
We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.org.
We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Again, we sincerely apologize for any inconvenience we may have caused.
Please feel free to contact us on *** or e-mail *** if there is anything further you require.
Kind regards
The Elitemobile Team