Call Center - No Ethics!!
So I just got a call from your call centre with someone saying they are urgently looking for my husband and sounded worried which in turn made me panic! Only to find out that they are trying to sell him a Vodacom cellphone / laptop package :( :( That is not the way to try and grab someones attention! Stop with you cold calling from Private Numbers and using those tactics to get your customers!!!!
Good day,
Thank you for your inquiry, you will be contacted shortly.
Kind Regards, Elitemobile
Good day,
Thank you for your inquiry, you will be contacted shortly.
Kind Regards, Elitemobile
Good Day tracy-ann-van-schalkwyk
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your number from the data base as per your request.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Customer Care
Good Day tracy-ann-van-schalkwyk
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your number from the data base as per your request.
We apologise for the inconvenience, and once again, thank you for being understanding.
As per your telephonic conversation, we have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Customer Care