MS
Michael S

1 reviews | Active since Aug 2015

18 Sept 2023, 14:23

***** business tactics

These guys are trying to con me into upgrading my package, they claim i am spending above R560 pm where my bill not once went over R500. So they come with this backyard tactics pretending to be vodacom with inacurate facts wanting to rob me and they keep harassing me.

Last week wednesday I got a call from them telling them i am not interested, friday I had 4 missedcalls, saturday i had 8 missedcalls starting from 8 am and i answered the phone on their 9th attempt just so that they can try and con me again, also informing them i am not interested. Now today which is monday they want to try their luck again.

Leave me alone!!!! I dont want you robbing me of close to R200 a month. You must train employees to learn the meaning of "no i am not interested"

0
Replies (5)
Elite Mobile
Elite Mobile's reply18 Sept 2023, 14:47
Official
Good Day Michael , 

Thank you for reaching out to us, we are sorry to hear about this, we will escalate to our Customer Care Team to contact you and resolve. 

Kind Regards, 
Elite Mobile Team

Best regards,

MS
Michael S's update18 Sept 2023, 14:54
Reviewer Update
Please resolve this without contacting me, i think after 14 attempts from you to sell stuff to me i had enough communication from you. Just remove my nuber from your database. I would rather resort to using postal doves than using any of your services
Elite Mobile
Elite Mobile's reply18 Sept 2023, 14:59
Official
Hi Michael ,

Please can you provide the numbers you require to be removed.


Kind Regards, 
Elite Mobile Team

Best regards,

MS
Michael S's update18 Sept 2023, 15:04
Reviewer Update
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Elite Mobile
Elite Mobile's reply18 Sept 2023, 16:13
Official
Hi Michael


Apologies for the inconvenience,

A request has been sent through to our IT Department to have your number to added to our Do Not Call List.

Kind Regards, 
Elite Mobile Team

Best regards,