1 reviews | Active since Oct 2012
blocked simcard with out notification
I have a cellphone contract with elite mobile, contract were completed telephonic-ally, after I lost my job I did not have any salary getting in my bank over the month end they blocked my simcard without notification, <br> <br> I follow up on vodacom and they gave me all information because its vodacom cell no, its not vodacom sim its Elite Mobile they said I must pay R117.00 and fax the proof of pay payment which I did on the 7th of February and they said I must buy contract sim swipe at vodacom shop I did and they activate my sim with vodacom consultant and they confirm sim will be activated in 3 days, my sim was still blocked when I call them thay said I did pay and I faxed slip on 0866 no when I call they confirm after 15days but still my sim is still blocked when I call them yesterday they said I must pay and I ask for how many times and the guy dropped the phone<br> <br> In the blocked sim I apply so many jobs but now Elite mobile is playing hide and sick they don't give me a straight, and vodacom want a letter from them so that they can help me but elite mobile refuse can you please help me
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards
Elitemobile Team
Best regards,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards
Elitemobile Team
Best regards,
