oT
owen T

1 reviews | Active since May 2015

10 Oct 2017, 12:47

Billing me extras for an cellphone contract i did not qualify for

They called me and offered me a contract with extras to the amout of R155 (R45 +R55 +R55). Its now almost 2 months later. The contract was never accepted or declined. But the extras is still going of.

0
Replies (2)
Elite Mobile
Elite Mobile's reply10 Oct 2017, 12:55
Official

Good day,

Thank you for your inquiry, you will be contact by an escalations agent shortly.

Kind Regards, Elite mobile

Elite Mobile
Elite Mobile's reply11 Oct 2017, 10:49
Official

Good Morning Mr Du Toit,

Kindly be advised as per your telephonic conversation, the Value Added Services as been cancelled with immediate effect.
Thank you for your patience and understanding.


Kind Regards, Elitemobile