NB
NATASHA B

1 reviews | Active since Jul 2012

03 Feb 2015, 11:48

Billed for \Value Added Services"without consent"""

I have recently done a upgrade on my contract with Elite Mobile, and have been charged for value added service which I did not consent to. The amounts have been in excess of R350. Amount ranging from R35 to R49. I have contacted Elite Mobile, however I now need to phone each of these service providers. I want my refund back from Elite Mobile as I did not authorise any of these debits.<br> Cell number: ***

0
Replies (2)
Elite Mobile
Elite Mobile's reply03 Feb 2015, 11:52
Official
Hello natashabodasing,

Thank you for your inquiry, you will be contacted shortly.

Kind regards
The Elitemobile Team

Best regards,

Elite Mobile
Elite Mobile's reply09 Jun 2016, 08:19
Official

Good day,

With regards to the Hello Peter logged on the 03/02/2015.

Your enquiry was resolved on the 12/02/2015, and the relevant refund was processed.

Please feel free to call *** or e-mail *** should you have further enquiries.

Kind Regards,Elitemobile

Best regards,