dB
debbie B
1 reviews | Active since Sept 2015
29 Sept 2015, 09:32
Bill without authorization
I reported the issue last week. Kumaen phone me back on 18/09/2015 at 11h40 and promised me she will sort my problem by Monday 21 Sept 2015, have not heard of her since. They billed me without permission!!!!
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Elite Mobile's replyOfficial
29 Sept 2015, 10:33Hello dbooyens,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Best regards,
Elite Mobile's reply29 Sept 2015, 10:33
Official
Hello dbooyens,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Best regards,