SC
Susan C

1 reviews | Active since Nov 2025

04 Nov 2025, 09:42

Beware of Elite adding extra debit orders!!!!

I upgraded my phone with elite recently, and they added a membership and debit order for SAFEBASE (a home service company) without my approval. The lady who spoke to me on the phone spoke so badly and so quickly that i could not hear what she was saying and had to ask her to repeat herself many times. This will be the last time I upgrade with Elite Mobile.

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Replies (1)
Elite Mobile
Elite Mobile's reply05 Nov 2025, 12:46
Official
Hi

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team