1 reviews | Active since Nov 2021
Being ****med by elite mobile Via Vodacom
I concur with all the reviews about this **** of a company called elite mobile nothing is elite about them. They're just ******** legit unsuspecting Vodacom customers and it's clear That Vodacom is aware. One of their consultants called me posing as Vodacom agent calling to migrate my existing contract I had with Vodacom and will even reduce my premium and increase the data and minutes I've been getting. I agreed as that made financial sense. To my shocking surprise the consultant **** she has increased my premium by more than R150, while she said the new offer was gonna reduce it to R208 from R248, now iam being billed R398, I have Called them more than 8 times so far I've been waiting for the reversal of this ill adviced offer, last time I spoke to Ryan who promised me this will be resolved. Iam still awaiting their refund and correction. And they keep debiting my account with that ********** amount 😒. Ryan gave me this ref number ***. Elite mobile is indeed a ****!
We profusely apologize for any unpleasantness and confusion we may have caused.
Your details and query has been escalated to our Customer Care Department. A consultant will be in contact with your shortly.
Kind Regards,
Elite Mobile
We profusely apologize for any unpleasantness and confusion we may have caused.
Your details and query has been escalated to our Customer Care Department. A consultant will be in contact with your shortly.
Kind Regards,
Elite Mobile
