MJvV
Madeleine Janse van Vuuren

1 reviews | Active since Sept 2011

08 Feb 2016, 15:19

BE ON THE LOOK OUT FOR ELITE MOBILE

I was contacted and offered a contract for a router early January 2016. It turned out to be declined the same day , they did sent me a sms.<br> In the meantime im trying my butt of to get a data router from another service provider. Elite Mobiles story is the following it will take 24 hours to do a dealer swop switch to the service provider I app**** for the new contract. Nothing happened it's 2 weeks now, im sick and tired of Elite Mobile!! They refuses to help my new service provider with the reference number and tell them it's done on my old surname ..it will take another 24 hours that their story every day. 2 Unauthorized debit orders is going of my account , this is *****! One for Rescuebox and the other for Osmusic . <br> I urgently need my data router from the new service provider, companies like Elite Mobile is a disgrace!! Go and have a look on the complains for Elite Mobile on Hellopeter!!!!! <br> I warn you take further money from my account I will open a case at the Police!!

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Replies (1)
Elite Mobile
Elite Mobile's reply08 Feb 2016, 15:21
Official
Hello M@deleine,

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.

Kind Regards
Elite Mobile Team