MB
Mpho B

1 reviews | Active since Aug 2015

02 Aug 2017, 16:17

BE CAREFULL PLZ

<p>A guy from Elite mobile called regarding a cell phone contract j5 prime for 150 took my details telling me i have been approved yestday i got a call cornfiming that i have been approve the he started telling about the value adding service he was so fast today i receive a text telling me it was unsucceful after the took my banking what services is that , since u cancelled my orders plese also cancel your value added services dare not to debit my account for useless things.</p>

0
Replies (2)
Elite Mobile
Elite Mobile's reply02 Aug 2017, 16:24
Official

Good Day Mpho

Thank you for your enquiry. An Escalation agent will be in contact shortly.

Kind Regards,

Elite Mobile

Best regards,

Elite Mobile
Elite Mobile's reply15 Aug 2017, 16:24
Official

Good day Mpho

Kindly be advised that we have tried to call you on *** but we unable to get hold of you.

We have escalated your request to the company called VAS network, since these services are registered with them.

You can call them on ***.

Kind Regards,
Elite Mobile.

Best regards,