Bad Service From Elite Mobile

This company does not even deserve a 1 star!

The contacted my husband on 26 October 2019, informing him that he can upgrade on one of his Vodacom contacts. They offered him 2 options, the Samsung Galaxy A30 and the Huawei P30 Lite. My husband took the Huawei P30 Lite

After he submitted all his information, we waited for a waybill number or any indication of delivery.

On Tuesday 22 October 2019 my husband sent them an email asking about the waybill number. Customer care informed him that the phone was submitted for delivery and he will be contacted upon delivery.

A few hours later my husband received another "order confirmation" of a Lenovo Idea Pad which my husband never ordered.

Today, 23 October 2019, the 5th Working day, my husband contacted them regarding his order. They informed him that he never qualified for the phone but they just assumed that he wanted the Lenovo Idea Pad instead. They never made any effort to contact him regarding his order whatsoever.

This service is so disappointing. Don't fall for the same