Bad service

I was provided with value added services without my consent. This was charged on my bank account in February 2015. I contacted the call center and was pushed from pillar to post and has been advised that there was no manager or team leader. I left messages for the value added services via the various telephone numbers. Only one responded and will investigate. I continuously contacted your call center - look at the history to get a more clear picture - to date no refund and no response via a telephone call. nothing unusual the same as the first time. I wish I could get out of the contract which is 2 months old. My banking details have been compromised by issuing it to another service provider. Absolutely disgusting service and attitude of staff.