SN
Senzo N
1 reviews | Active since Oct 2021
08 Oct 2021, 10:33
BAD SERVICE
Contacted this company and app**** for the Xiami Note 9 for my Son and I was given an incorrect WAYBILL number to track with RAM Courier and was promises 7-10 working days. After much pestering of RAM they confirm I was given an incorrect WAYBILL. I called to cancelled the services yet funds were debited off my account and were reversible by my bank as its debichec. I called Elite and could not be assisted. I ended up getting my Son a device with MTN directly and he's happy after Elite didn't deliver on their promise
Advise: Do not purchase services from this company. Bad service.,
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Elite Mobile's replyOfficial
08 Oct 2021, 13:16Good Day Dear Customer,
We profusely apologize for any inconvenience or unpleasantness that we may have caused.
We have noticed that you have made communication with us this morning - we will try to resolve your query to the best of our ability.
We have escalated your details to the Customer Care department and they will be in contact with you shortly.
Kind Regards,
Elite Mobile
We profusely apologize for any inconvenience or unpleasantness that we may have caused.
We have noticed that you have made communication with us this morning - we will try to resolve your query to the best of our ability.
We have escalated your details to the Customer Care department and they will be in contact with you shortly.
Kind Regards,
Elite Mobile
Elite Mobile's reply08 Oct 2021, 13:16
Official
Good Day Dear Customer,
We profusely apologize for any inconvenience or unpleasantness that we may have caused.
We have noticed that you have made communication with us this morning - we will try to resolve your query to the best of our ability.
We have escalated your details to the Customer Care department and they will be in contact with you shortly.
Kind Regards,
Elite Mobile
We profusely apologize for any inconvenience or unpleasantness that we may have caused.
We have noticed that you have made communication with us this morning - we will try to resolve your query to the best of our ability.
We have escalated your details to the Customer Care department and they will be in contact with you shortly.
Kind Regards,
Elite Mobile