BAD Service

<p>Elite Mobile contacted me for a upgrade with Vodacom. The service I received was terrible! The service agent dealing with the upgrade compared my current spend age with the future spend age, but neglected to inform me that the future spend age does not include everything that is currently on my current spend age. The agent therefor compared apples with bananas. My experience was that the agents have no clue about the current packages that is available. It is shocking that such a big company like Vodacom allows companies like Elite Mobile to handle upgrades on their behalf. </p> <p> </p>