Bad Service

<p>Hi - I recently took out a contract with Elite Mobile for a Wi-Fi router and a 10GB monthly bundle. They sent me the Vodafone R209 Router. When I used the router to dowload big files (100MB plus) the downloads would just bomb out. So I went to Vodacom to enquire and it urns out this the lowest end router. I had a look at the latest Vodacom catalogue and for just R10 more per month, I could have gotten a router that is 3 times faster!!! But these telemarketers dont tell you a ****** thing!!! Present you with no options when it comes to devices. Does not state the speed of these devices. Does not state how many devices can connect to your router at any given point in time. So when I went to Vodacom they said I need to speak to Elite Mobile about it. I called Elite Mobile and they sent me back to Vodacom. Now is this some kind of sick joke or what??? Elite Mobile - I would like my device changed to a Vodafone R216 Router. You should be ashamed of yourselves for not discussing these details with me. Why on earth would I take a device with up to 42.2 Mbps where I could pay only R10 more per month and get a device that gives speeds of up to 150Mbps. I am looking forward to receiving a call from one of your people arranging to have my device changed.</p>