1 reviews | Active since Oct 2014
Bad service
<p>I lodged a complaint against Elite Mobile on 28 July 2016. Marilyn phoned me to attend to my complaint and solve my query. She requested me to fax my latest Vodacom account to her, which I did the same day. She promised to investigate the problem and phone me back. It is nearly 2 months later and I have heard nothing from her again. My problem is still not resolved.</p>
Good day,
Thank you for your enquiry, we will get an escalations agent to call you shortly,
Kind Regards, Elitemobile
Good day,
Thank you for your enquiry, we will get an escalations agent to call you shortly,
Kind Regards, Elitemobile
Good Day
As per the telephonic discussion with you, we have explained what occured regarding the billing of your contract regarding handset fee. We trust that all is in order. Should you have any further enquiries, kindly contact us on ***or ***.
We do apologise for all inconvenience caused.
Kind Regards
Elite Mobile
Good Day
As per the telephonic discussion with you, we have explained what occured regarding the billing of your contract regarding handset fee. We trust that all is in order. Should you have any further enquiries, kindly contact us on ***or ***.
We do apologise for all inconvenience caused.
Kind Regards
Elite Mobile