EC
Esther C

1 reviews | Active since Dec 2011

06 Dec 2017, 09:45

Bad Reputation

Elite Mobile cannot explain why I was send an email directly after the call informing me of the value added services. I mentioned to them if I had received it I would have cancelled it immediately. Properly knowing I would be declined they offer me a R99 contract deal and 3weeks later I received another call only to find out it is declined and they offer me a R269 contract deal. Maybe also with the intention of all those deals. Clearly how can a cheaper offer be cancelled and then be offered an expensive contract deal... Makes you wonder doesn't it??? If I ever going to received a call from Elite Mobile I am going to tell the consultant where to get off....

0
Replies (2)
Elite Mobile
Elite Mobile's reply06 Dec 2017, 09:47
Official

Good Day Esther

Thank you for your enquiry, an Escalation agent will contact you shortly.

Kind Regards

Elite Mobile Team

Best regards,

Elite Mobile
Elite Mobile's reply07 Dec 2017, 12:52
Official

Good Day Esther


I do apologize for the inconvenience caused and please be advised that we have removed your contact details from our Database.


Should you have any further queries or anything you wish to contact us about, you may find us on *** or email us at ***.


Regards

Jody

Best regards,