Bad Customer service from Fonesure/Techsure

<p>I got a tablet from Elite Mobile on the 25th May 2016 and took fonesure insurance through Techsure for R31 a month. Techsure has deducted R111 per month which was not agreed to, hence *****ing from the consumer! </p> <p>On the 29 th July 2016 speaking to Lorraine, I requested them to fix the debit order and refund me for the two months deductions. I also asked Lorraine to cancel another contract with them for R62.50, as I do not have that phone anymore. And she confirmed it will be cancelled.</p> <p>Another call was made on the 10 August 2016 and the money has still not been refunded! Also, the contract I requested to be cancelled - has not been cancelled, the debit order just went of today!</p> <p>Fonesure, owes me R223.50 to date!</p> <p> </p> <p> </p>