APPAULING SERVICE - INCOMPETANT FOOLS!

<p>I have been trying to do a sim swap for the past 2 days and have been advised that Elite mobile can't do the swap cause my account is apparently in arrears. This was the first i had been advised that my account hadn't been debited, even though there had been funds in my account. I was advised that i would be debited on 01.08.2016. When i phoned again on 02.08.2016 I was told that the account STILL hadn't been debited although the funds were available and i would have to wait until 15.08.2016 for them to debit, and only then get the sim swap done. I was kept on hold for close to 30 min, when the phone was eventually answered i spoke to a useless consultant who couldn't answer any of my questions. I have received nothing but poor service from the company from the very word go. I have left 2 messages for a manager to call me, but to no avail. THIS COMPANY MUST BE SHUT DOWN!!!</p>