1 reviews | Active since May 2017

15 May 2017, 14:30

Annoying calls

<p>If I get another call from Elite Mobile trying to sell something AFTER I told them to remove me from their caller list, I will take the necessarysteps.<br /><br />The one operator (name unknown) refused to remove me and said that everyone he phones talks like me, then, once he explains, is very interested in the product. Load of bull. I get 6 - 8 calls A DAY from them.</p> <p> </p> <p>Bad bad bad</p>

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Replies (2)
Elite Mobile
Elite Mobile's reply15 May 2017, 14:34
Official

Good day,

Thank you for your enquiry, you will be contacted by an escalations agent shortly.

Kind Regards,Elitemobile

Elite Mobile
Elite Mobile's reply16 May 2017, 15:29
Official

Hi Dez-Luan

Thank you for bringing this matter to our attention and allowing us the opportunity to address this issue.



We apologise for the inconvenience, and once again, thank you for being understanding.


We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted.

We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za.

We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.

Please feel free to contact us on *** or e-mail *** if there is anything further you require.

Kind regards
The Elitemobile Team

Thank you for your inquiry.