ZM
Zaba M
1 reviews | Active since May 2023
03 May 2023, 08:33
**** Alert!!!!
I agreed to take a contract with them and later I was told that I don't qualify but they are debiting money from my account till today it's been 5months and the bank won't even help since this debits are locked, ****!!!!!!
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Elite Mobile's replyOfficial
03 May 2023, 11:49Good Day Zaba,
Thank you for reaching out to us, you could have been debited for a value added service which you agreed upon at point of sale, we will escalate to our Customer Care Team who will listen to the call recording between the sales agent and yourself and if you did not agree you will be refunded.
Our Team will be in touch shortly.
Kind Regards,
Elite Mobile Team
Thank you for reaching out to us, you could have been debited for a value added service which you agreed upon at point of sale, we will escalate to our Customer Care Team who will listen to the call recording between the sales agent and yourself and if you did not agree you will be refunded.
Our Team will be in touch shortly.
Kind Regards,
Elite Mobile Team
Elite Mobile's reply03 May 2023, 11:49
Official
Good Day Zaba,
Thank you for reaching out to us, you could have been debited for a value added service which you agreed upon at point of sale, we will escalate to our Customer Care Team who will listen to the call recording between the sales agent and yourself and if you did not agree you will be refunded.
Our Team will be in touch shortly.
Kind Regards,
Elite Mobile Team
Thank you for reaching out to us, you could have been debited for a value added service which you agreed upon at point of sale, we will escalate to our Customer Care Team who will listen to the call recording between the sales agent and yourself and if you did not agree you will be refunded.
Our Team will be in touch shortly.
Kind Regards,
Elite Mobile Team