Agent insulted me

They don't even deserve one start from me. First off I don't know who they are and why they contacting me. I politely said no thank you and the agent insults me???? Is this how you get people to support your business. Please correct your staff jabulani mkhize or whoever you said your name was that was really uncalled for as if you were going to pay the damn contract from your pocket. My money I will decide where and how I spent it.