Adding on services that customer refused to take.

I was telephoned by a consultant from Elite Mobile ( possibly Veronica) and told that my contract cellphone *** was up for renewal and If I upgrade I will get a tablet and R55.00 airtime a month. I agreed and she asked for my banking details. I told her that I could not remember it and I will find it if she waited on the line. I found my banking details She later phoned and asked me for the banking details which I gave to her. Then she started rambling of other details about the contract which was hard to understand because of the speed that she was talking. I only managed to hear a higher contract price than what I was quoted. I stopped her and asked her whether I will have to pay any additional fee for whatever she was describing as value added product. When she mentioned that I will have to pay a Further R79.00 per month for Magzone, I told her that I did not want that. She said ok She would leave that out. When I Got the confirmation of the order EM ***-0. Since 05 Nov I phoned daily and spoke to Jason Angie and Bonny to cancel the Magzone but no joy. on 10 Nov Bonny told me that it was cancelled on 06 Nov but she failed to send me a confirmation via email.