SR
Shalen R

1 reviews | Active since Jul 2016

23 Jul 2016, 02:10

Add ons that I do not agree with

<p>On 21 July 2016, I was contacted by Leeson Mohan from Elite Mobile. I was offered a router for R119. However yhe router was not LTE. He then offered me another router that was confirmed LTE for R129. I told him I would think about it and if he could get back to me the next day. After discissions it seemed like a good offer. When he foned back on 22july 2016 I was made aware ofno additional costs and would be paying only R129. When I recieved my contract via mail I see there was additional charges which I did not agree to. After reading the many reviews I am now very worried that I too amgoing to have many hassles. All I ask is to have the additional charges removed. I also noticed that the paymment date is 29 of the month and not the 1st as I had requested. </p>

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Replies (2)
Elite Mobile
Elite Mobile's reply23 Jul 2016, 06:02
Official

Thank you for your enquiry. An escalation agent will phone you shortly.

Kind Regards Elitemobile Team

Elite Mobile
Elite Mobile's reply25 Jul 2016, 07:27
Official

Good Morning,

Kindly be advised, the Value Added Services as been cancelled as per your request.

We do apologise for any inconveniences caused.

Kind Regards, Elitemobile