1 reviews | Active since Mar 2012
Absolutely terrible service.
<p>I app**** for a contract from Elite Mobile on the 25th of feb and up until today i received no response from them and every time i call i am told they are still busy processing the order. I know for a face that they do their vodacom vetting in house and every time i called last week the agents told me that the hold up is with vodacom and that it is not an in house problem. today when i called i refused to speak to a consultant and insisted to speak to a manager, the manager comes on with her mock sweet voice and tries to sell some lies about why there is a hold up. apparently they have been offline for over a week that is why i am still waiting. I spoke to agents over the phone(Brittany) and over their live chat(Titus) option on their website. only to hear the same lies over and over again. Its absolutely pathetic. They have no sense of customer service and are arrogant to the extreme. </p>
Good day,
Thank you for your enquiry, you will be contacted byan escalations agent shortly.
Kind Regards,Elite mobile
Good day,
Thank you for your enquiry, you will be contacted byan escalations agent shortly.
Kind Regards,Elite mobile
Good Day Kamil
Thank you for your enquiry. You will be contacted shortly regarding this matter.
Kind Regards
Elite Mobile
Good Day Kamil
Thank you for your enquiry. You will be contacted shortly regarding this matter.
Kind Regards
Elite Mobile
Nobody has contacted me yet
Nobody has contacted me yet
Please ask Marilyn to call me
Please ask Marilyn to call me
PLease ask Marilyn to give me an update on this
PLease ask Marilyn to give me an update on this
Hi Kamil
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
Please refer to our telephonic discussion from this morning.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Hi Kamil
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
Please refer to our telephonic discussion from this morning.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
