GB
Gwendolene B
1 reviews | Active since Jan 2023
06 Jan 2023, 10:06
Absolutely disgusting
Absolutely disgusting. Debiting my account even though the deal didn't materialize. Refusing to refund me. Allegedly, i'm paying for an IT backup service. For what? The deal was cancelled before it even materialized. This company should not even exist.
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Elite Mobile's replyOfficial
10 Jan 2023, 08:56Good Day Gwendolene, we sincerely apologize for the inconvenience caused to you, our Team will listen to the call recording to ascertain if you did agree to the vale added service or not, if you did not you will be refunded.
Thanking you for your time and patience.
Kind Regards,
Elite Mobile Team
Thanking you for your time and patience.
Kind Regards,
Elite Mobile Team
Elite Mobile's reply10 Jan 2023, 08:56
Official
Good Day Gwendolene, we sincerely apologize for the inconvenience caused to you, our Team will listen to the call recording to ascertain if you did agree to the vale added service or not, if you did not you will be refunded.
Thanking you for your time and patience.
Kind Regards,
Elite Mobile Team
Thanking you for your time and patience.
Kind Regards,
Elite Mobile Team