TN
Thomas N

1 reviews | Active since Jan 2016

17 Jan 2016, 11:54

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Elite Mobile personnel called me to offer me a 5GB contract with Vodacom on one of my number that will expire on 31 January 2016, I then told them to convert my prepaid number to a contract and offer me the 5GB. To my suprise when the contract was finalised the 5GB was activated on a new number which we did not agree upon. I became frustrated and called Vodacom to de-activate the number offered by Elite Mobile and activate my prepaid number. I am very disappointed and I would like Elite Mobile to ask Vodacom to cancel the contract they offered me without our mutual agreement. Your Cooperation and your assistance regarding Elite Mobile bad Service will be appreciated.<br> <br> Regards T Nefolobodwe

0
Replies (1)
Elite Mobile
Elite Mobile's reply17 Jan 2016, 12:31
Official
Hello Nefolobodwe,

Thank you for your enquiry. An escalation agent will phone you shortly.

Kind Regards Elitemobile Team.