LW
Leigh-Ann Ward
1 reviews | Active since May 2022
20 Aug 2023, 10:54
Wait and wait some more
Have a fiber line for more than a week but no router…….. terrible service. Waited almost 2 month for the fibre line now how long to wait for the router???? Truly displeased
Ward ***
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DSL Telecom 's replyOfficial
21 Aug 2023, 12:11Good day Leigh-ann,
We apologise for any inconvenience you've experienced regarding the delivery of your fiber router.
After carefully reviewing your situation, we noticed that there were three separate attempts made to deliver the router, unfortunately without success. We have already reached out to you to coordinate a convenient time for the router delivery, ensuring that you're available to receive it soonest.
Kind regards.
We apologise for any inconvenience you've experienced regarding the delivery of your fiber router.
After carefully reviewing your situation, we noticed that there were three separate attempts made to deliver the router, unfortunately without success. We have already reached out to you to coordinate a convenient time for the router delivery, ensuring that you're available to receive it soonest.
Kind regards.
Best regards,
DSL Telecom 's reply21 Aug 2023, 12:11
Official
Good day Leigh-ann,
We apologise for any inconvenience you've experienced regarding the delivery of your fiber router.
After carefully reviewing your situation, we noticed that there were three separate attempts made to deliver the router, unfortunately without success. We have already reached out to you to coordinate a convenient time for the router delivery, ensuring that you're available to receive it soonest.
Kind regards.
We apologise for any inconvenience you've experienced regarding the delivery of your fiber router.
After carefully reviewing your situation, we noticed that there were three separate attempts made to deliver the router, unfortunately without success. We have already reached out to you to coordinate a convenient time for the router delivery, ensuring that you're available to receive it soonest.
Kind regards.
Best regards,