CT
Cynthia T
1 reviews | Active since Oct 2023
30 Apr 2025, 15:18
Unhappy
I have not received my sim card in 2 weeks which has been very costly. Had I know I would have made a better budget or found alternatives. I'm so unhappy and would not recommend. They did not even bother to update me on the process so I had to call to find out.
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DSL Telecom 's replyOfficial
30 Apr 2025, 16:59Good Day Cynthia,
We're sorry to hear about your frustration regarding the delay with your SIM card order. As discussed, the delay is due to the internet service provider's internal vetting process, which we, unfortunately, do not have control over.
Please feel free to reach out to our customer services team directly should you require any assistance.
Kind Regards,
We're sorry to hear about your frustration regarding the delay with your SIM card order. As discussed, the delay is due to the internet service provider's internal vetting process, which we, unfortunately, do not have control over.
Please feel free to reach out to our customer services team directly should you require any assistance.
Kind Regards,
DSL Telecom 's reply30 Apr 2025, 16:59
Official
Good Day Cynthia,
We're sorry to hear about your frustration regarding the delay with your SIM card order. As discussed, the delay is due to the internet service provider's internal vetting process, which we, unfortunately, do not have control over.
Please feel free to reach out to our customer services team directly should you require any assistance.
Kind Regards,
We're sorry to hear about your frustration regarding the delay with your SIM card order. As discussed, the delay is due to the internet service provider's internal vetting process, which we, unfortunately, do not have control over.
Please feel free to reach out to our customer services team directly should you require any assistance.
Kind Regards,