GB
Godfrey B

1 reviews | Active since Jul 2012

14 Oct 2020, 14:28

Telkom dsl

Telkom dsl dept Cancellation Dept & Accounts need to be jacked up . People who undertake to work in these 2 x departments have NO CLUE on how to do their work - it has taken 96 days to finally receive a notification from Telkom dsl , to cancell the agreement & to bring the account up to date . How Pathetic ? & Useless & in the interim Telkom accounts were submitting Debit orders for payment ttt.

0
Replies (1)
DSL Telecom
DSL Telecom 's reply09 Nov 2020, 16:52
Official
Hi Godfrey,

I have spoken to our team to follow up with your query. Your issue was brought forward to Telkom's attention as the error was made on their side. This error has been corrected and resolved by Telkom. Kind regards.