CG
Chantel G
1 reviews | Active since Apr 2024
23 Apr 2024, 11:56
Telkom Connectivity/Network Problems || Case ***1
I have been struggling with our internet with DSL (Telkom). I have logged a ticket with them on the 9th of April and we are now on the 23rd and have not received any feedback from them. The service that I have received from the support side of the business is shockingly discusting. I just renewed my contract with them and then I receive this type of service. I really think I should cancel with Telkom.
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DSL Telecom 's replyOfficial
24 Apr 2024, 10:29 Good Day Chantel,
We're sorry to hear you've been experiencing some difficulty with your internet connection. We have investigated with Telkom and they have confirmed that they advised that they would send a technician out. From our side, we will continue to follow up with Telkom and keep you updated. If you have any other queries, please don't hesitate to contact us directly.
Kind Regards
We're sorry to hear you've been experiencing some difficulty with your internet connection. We have investigated with Telkom and they have confirmed that they advised that they would send a technician out. From our side, we will continue to follow up with Telkom and keep you updated. If you have any other queries, please don't hesitate to contact us directly.
Kind Regards
Best regards,
DSL Telecom 's reply24 Apr 2024, 10:29
Official
Good Day Chantel,
We're sorry to hear you've been experiencing some difficulty with your internet connection. We have investigated with Telkom and they have confirmed that they advised that they would send a technician out. From our side, we will continue to follow up with Telkom and keep you updated. If you have any other queries, please don't hesitate to contact us directly.
Kind Regards
We're sorry to hear you've been experiencing some difficulty with your internet connection. We have investigated with Telkom and they have confirmed that they advised that they would send a technician out. From our side, we will continue to follow up with Telkom and keep you updated. If you have any other queries, please don't hesitate to contact us directly.
Kind Regards
Best regards,