T
Tammy
1 reviews | Active since Jan 2022
12 May 2023, 08:06
So Happy
I previously had a 2 star review on this company, HOWEVER, a stunning lady by the name of Natalie called me almost immediately to sort out the problem. I was so impressed with how she handled everything, and how she kindly explained what had happened and that everything will be sorted. I had made a mistake by calling the wrong number as well. I really do find it so convenient to work with them, and not directly with the service provider, as that is so tedious, and DSL makes it so much easier! Thank you!
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DSL Telecom 's replyOfficial
15 May 2023, 08:53Good day Tammy,
Thank you for taking the time to update your review and share your positive experience with us. We greatly appreciate your feedback and the opportunity to address any concerns you had.
We are thrilled to hear that Natalie was able to promptly reach out to you and assist in resolving the problem. We take pride in providing excellent customer service and ensuring that our clients' needs are met with efficiency and care. We will make sure to pass along your kind words to Natalie.
Your satisfaction is our top priority, and we will continue to provide you with exceptional service in the future.
Kind regards,
The DSL Telecom Team
Thank you for taking the time to update your review and share your positive experience with us. We greatly appreciate your feedback and the opportunity to address any concerns you had.
We are thrilled to hear that Natalie was able to promptly reach out to you and assist in resolving the problem. We take pride in providing excellent customer service and ensuring that our clients' needs are met with efficiency and care. We will make sure to pass along your kind words to Natalie.
Your satisfaction is our top priority, and we will continue to provide you with exceptional service in the future.
Kind regards,
The DSL Telecom Team
DSL Telecom 's reply15 May 2023, 08:53
Official
Good day Tammy,
Thank you for taking the time to update your review and share your positive experience with us. We greatly appreciate your feedback and the opportunity to address any concerns you had.
We are thrilled to hear that Natalie was able to promptly reach out to you and assist in resolving the problem. We take pride in providing excellent customer service and ensuring that our clients' needs are met with efficiency and care. We will make sure to pass along your kind words to Natalie.
Your satisfaction is our top priority, and we will continue to provide you with exceptional service in the future.
Kind regards,
The DSL Telecom Team
Thank you for taking the time to update your review and share your positive experience with us. We greatly appreciate your feedback and the opportunity to address any concerns you had.
We are thrilled to hear that Natalie was able to promptly reach out to you and assist in resolving the problem. We take pride in providing excellent customer service and ensuring that our clients' needs are met with efficiency and care. We will make sure to pass along your kind words to Natalie.
Your satisfaction is our top priority, and we will continue to provide you with exceptional service in the future.
Kind regards,
The DSL Telecom Team