RS
Ronettia S
1 reviews | Active since Dec 2019
09 Mar 2023, 14:48
******** ******** ********!!!
Don't ever do business with these ******** please!!!! You sign an agreement of R670 and later you will pay more than R1900 monthly and if you give them R1000 monthly they lock your wifi services.They also delete the real reviews on the very bad service they give customers on their Facebook page.You will cry every month.This is a warning!!!!!!
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Replies (3)0
Replies (3)
DSL Telecom 's replyOfficial
10 Mar 2023, 07:57Hi Ronettia,
We have tried phoning you multiple times, and apologise if our previous attempts to reach you have caused any inconvenience. We understand that you may have concerns regarding your billing and we would like to assist you further with this matter. As we have discussed before, the reason behind the higher billing is due to inconsistent payments. We ensure that all our customers receive accurate billing, which is why we have tried to get in touch with you multiple times to provide further clarification. Kind regards.
We have tried phoning you multiple times, and apologise if our previous attempts to reach you have caused any inconvenience. We understand that you may have concerns regarding your billing and we would like to assist you further with this matter. As we have discussed before, the reason behind the higher billing is due to inconsistent payments. We ensure that all our customers receive accurate billing, which is why we have tried to get in touch with you multiple times to provide further clarification. Kind regards.
DSL Telecom 's reply10 Mar 2023, 07:57
Official
Hi Ronettia,
We have tried phoning you multiple times, and apologise if our previous attempts to reach you have caused any inconvenience. We understand that you may have concerns regarding your billing and we would like to assist you further with this matter. As we have discussed before, the reason behind the higher billing is due to inconsistent payments. We ensure that all our customers receive accurate billing, which is why we have tried to get in touch with you multiple times to provide further clarification. Kind regards.
We have tried phoning you multiple times, and apologise if our previous attempts to reach you have caused any inconvenience. We understand that you may have concerns regarding your billing and we would like to assist you further with this matter. As we have discussed before, the reason behind the higher billing is due to inconsistent payments. We ensure that all our customers receive accurate billing, which is why we have tried to get in touch with you multiple times to provide further clarification. Kind regards.
RS
Ronettia S's updateReviewer Update
10 Mar 2023, 08:11I'm with you guys only 3 months R670×3 =R2010 and I paid you R2830 how can I still owe you R1890 are you mad or on drugs.My package is R670 monthly. You ask 3 times the agreement amount and that not fair.I want you to cancel your service. Every month I have to cancel subscriptions that I don't even recognize and you keep billing me for that after I called you numerous times about that but you simply ignore customers. Have a great life I'm done with your poor services. Cancel it immediately!
RS
Ronettia S's update10 Mar 2023, 08:11
Reviewer Update
I'm with you guys only 3 months R670×3 =R2010 and I paid you R2830 how can I still owe you R1890 are you mad or on drugs.My package is R670 monthly. You ask 3 times the agreement amount and that not fair.I want you to cancel your service. Every month I have to cancel subscriptions that I don't even recognize and you keep billing me for that after I called you numerous times about that but you simply ignore customers. Have a great life I'm done with your poor services. Cancel it immediately!
DSL Telecom 's replyOfficial
10 Mar 2023, 09:34Hi Ronettia, our support team will phone you today to help you with the cancellation process. Kind regards,
DSL Telecom 's reply10 Mar 2023, 09:34
Official
Hi Ronettia, our support team will phone you today to help you with the cancellation process. Kind regards,