SJ
Shalom J
1 reviews | Active since Oct 2020
27 Oct 2020, 10:46
Poor service from DSL Telecommunications
DSL Telecommunications is a bunch of ****** I have ordered a new line through them all Telekom did was to upgrade my current line. They were supposed to install a new router with a new line. I have phoned DSL Telecommunications several times and heard nothing from them. People must be careful for these guys, not even their managers keep their word and try to phone a person back this is very poor service.
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DSL Telecom 's replyOfficial
27 Oct 2020, 16:54Hi Shalom,
Thank you for letting us know about this, I am sorry for the frustration caused.
I have followed up with the respective managers to get a better understanding of your complaint. Calvin is actively in communication with Telkom to rectify the error, as Telkom processed the order incorrectly on their side. Calvin has requested that your router and the tech team may be dispatched as soon as possible.
Please contact us as soon as you receive your hardware.
Kind regards.
Thank you for letting us know about this, I am sorry for the frustration caused.
I have followed up with the respective managers to get a better understanding of your complaint. Calvin is actively in communication with Telkom to rectify the error, as Telkom processed the order incorrectly on their side. Calvin has requested that your router and the tech team may be dispatched as soon as possible.
Please contact us as soon as you receive your hardware.
Kind regards.
DSL Telecom 's reply27 Oct 2020, 16:54
Official
Hi Shalom,
Thank you for letting us know about this, I am sorry for the frustration caused.
I have followed up with the respective managers to get a better understanding of your complaint. Calvin is actively in communication with Telkom to rectify the error, as Telkom processed the order incorrectly on their side. Calvin has requested that your router and the tech team may be dispatched as soon as possible.
Please contact us as soon as you receive your hardware.
Kind regards.
Thank you for letting us know about this, I am sorry for the frustration caused.
I have followed up with the respective managers to get a better understanding of your complaint. Calvin is actively in communication with Telkom to rectify the error, as Telkom processed the order incorrectly on their side. Calvin has requested that your router and the tech team may be dispatched as soon as possible.
Please contact us as soon as you receive your hardware.
Kind regards.