JE
Jaun E
1 reviews | Active since Jun 2020
02 Jun 2020, 11:31
Poor service
They helped me will migration from adsl to fibre wanted to cancel waiting for more than 3 weeks just for an estimate on how much the cancelation will be and still not getting any feedback from them
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DSL Telecom 's replyOfficial
26 Aug 2020, 16:49Hi Juan,
Thanks for taking the time to write a review. I’m so sorry that Telkom's system was down during the time of your query, causing delay in their feedback to you.
I want you to know that I have investigated your comment. I am happy to see that the issue has been resolved and you have received your router. We are happy that you decided to keep doing business with us.
Thanks again for your feedback – we are looking forward to creating a better customer experience for you.
Thanks for taking the time to write a review. I’m so sorry that Telkom's system was down during the time of your query, causing delay in their feedback to you.
I want you to know that I have investigated your comment. I am happy to see that the issue has been resolved and you have received your router. We are happy that you decided to keep doing business with us.
Thanks again for your feedback – we are looking forward to creating a better customer experience for you.
DSL Telecom 's reply26 Aug 2020, 16:49
Official
Hi Juan,
Thanks for taking the time to write a review. I’m so sorry that Telkom's system was down during the time of your query, causing delay in their feedback to you.
I want you to know that I have investigated your comment. I am happy to see that the issue has been resolved and you have received your router. We are happy that you decided to keep doing business with us.
Thanks again for your feedback – we are looking forward to creating a better customer experience for you.
Thanks for taking the time to write a review. I’m so sorry that Telkom's system was down during the time of your query, causing delay in their feedback to you.
I want you to know that I have investigated your comment. I am happy to see that the issue has been resolved and you have received your router. We are happy that you decided to keep doing business with us.
Thanks again for your feedback – we are looking forward to creating a better customer experience for you.