RL
Rudy L
1 reviews | Active since Mar 2018
30 Jul 2019, 08:15
Pay me my money...
App**** for lte. Too many hick ups. Cancelled my application. Six weeks and counting waiting on them to pay my money back. I call and email and everytime the same lame story. Beyond Bad Service!!!
Helpful (0)
Replies (7)0
Replies (7)
DSL Telecom 's replyOfficial
30 Jul 2019, 09:33Good Day Rudy
Could you provide me with the email address which you signed up with? I would like to pick you up on our system.
Regards
Danielle
Could you provide me with the email address which you signed up with? I would like to pick you up on our system.
Regards
Danielle
DSL Telecom 's reply30 Jul 2019, 09:33
Official
Good Day Rudy
Could you provide me with the email address which you signed up with? I would like to pick you up on our system.
Regards
Danielle
Could you provide me with the email address which you signed up with? I would like to pick you up on our system.
Regards
Danielle
RL
Rudy L's updateReviewer Update
30 Jul 2019, 10:16***
Wesley Abrahams assisted me. Last spoke to Chanté.
Wesley Abrahams assisted me. Last spoke to Chanté.
RL
Rudy L's update30 Jul 2019, 10:16
Reviewer Update
***
Wesley Abrahams assisted me. Last spoke to Chanté.
Wesley Abrahams assisted me. Last spoke to Chanté.
DSL Telecom 's replyOfficial
30 Jul 2019, 11:29Hi Rudy
Your order was cancelled & it takes 14 working days for the money to reflect in your account. Note, that we are a reseller of Telkom, so we are coordinating the refund for you. Chante has advised that this has been communicated to you and she has remained in contact with you
Rgs
Danielle
Your order was cancelled & it takes 14 working days for the money to reflect in your account. Note, that we are a reseller of Telkom, so we are coordinating the refund for you. Chante has advised that this has been communicated to you and she has remained in contact with you
Rgs
Danielle
DSL Telecom 's reply30 Jul 2019, 11:29
Official
Hi Rudy
Your order was cancelled & it takes 14 working days for the money to reflect in your account. Note, that we are a reseller of Telkom, so we are coordinating the refund for you. Chante has advised that this has been communicated to you and she has remained in contact with you
Rgs
Danielle
Your order was cancelled & it takes 14 working days for the money to reflect in your account. Note, that we are a reseller of Telkom, so we are coordinating the refund for you. Chante has advised that this has been communicated to you and she has remained in contact with you
Rgs
Danielle
RL
Rudy L's updateReviewer Update
05 Aug 2019, 08:33Hi Danielle
After all the promises at the beginning of last week, I am still waiting on my money.
Pay me my money.
After all the promises at the beginning of last week, I am still waiting on my money.
Pay me my money.
RL
Rudy L's update05 Aug 2019, 08:33
Reviewer Update
Hi Danielle
After all the promises at the beginning of last week, I am still waiting on my money.
Pay me my money.
After all the promises at the beginning of last week, I am still waiting on my money.
Pay me my money.
DSL Telecom 's replyOfficial
05 Aug 2019, 11:34Hi Rudy
My team had advised that they called you on Friday. You need to advise when the funds reflect in your account. Take note that we are not Telkom, so we can only help facilitate the refund.
My team had advised that they called you on Friday. You need to advise when the funds reflect in your account. Take note that we are not Telkom, so we can only help facilitate the refund.
DSL Telecom 's reply05 Aug 2019, 11:34
Official
Hi Rudy
My team had advised that they called you on Friday. You need to advise when the funds reflect in your account. Take note that we are not Telkom, so we can only help facilitate the refund.
My team had advised that they called you on Friday. You need to advise when the funds reflect in your account. Take note that we are not Telkom, so we can only help facilitate the refund.
RL
Rudy L's updateReviewer Update
06 Aug 2019, 08:41It did take you approximately two months, but I eventually received my money. Thanks.
RL
Rudy L's update06 Aug 2019, 08:41
Reviewer Update
It did take you approximately two months, but I eventually received my money. Thanks.
DSL Telecom 's replyOfficial
07 Aug 2019, 10:27 Hi Rudy,
We're happy to hear that we were able to help you resolve your issue.
I wanted to take the time and thank you for sharing your feedback. Your feedback helps us get better.
Have an awesome day!
The DSL Telecom Team
We're happy to hear that we were able to help you resolve your issue.
I wanted to take the time and thank you for sharing your feedback. Your feedback helps us get better.
Have an awesome day!
The DSL Telecom Team
DSL Telecom 's reply07 Aug 2019, 10:27
Official
Hi Rudy,
We're happy to hear that we were able to help you resolve your issue.
I wanted to take the time and thank you for sharing your feedback. Your feedback helps us get better.
Have an awesome day!
The DSL Telecom Team
We're happy to hear that we were able to help you resolve your issue.
I wanted to take the time and thank you for sharing your feedback. Your feedback helps us get better.
Have an awesome day!
The DSL Telecom Team