RS
Ronettia S
1 reviews | Active since Dec 2019
20 Jan 2023, 16:32
No service since yesterday on LTE 20mb Uncapped wifi.
Your service truly suck big time. We don't have internet connection in Victoria West Northern Cape and you and telkom don't do anything about it. Telkom customer care agent are so useless,they tell me they don't see a problem on their side but its funny enough that me and my brother's sim card shows emergency calls only.If I put that sim card in my router the problem remains the same.
Since this router came here we only experienced problems after problem.It's a nightmare to be with DSL and Telkom. And you won't be able to call me because your sim card don't work!!!!!!!
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Replies (1)0
Replies (1)DSL Telecom 's replyOfficial
23 Jan 2023, 09:26Hi Ronettia,
Thank you for sharing your review. We're sorry you experienced some frustration with your connectivity, but our customer services team has just confirmed that the matter has been resolved and that your Telkom Uncapped LTE service is back up and running as it should be.
Kind Regards,
The DSL Telecom Team
Thank you for sharing your review. We're sorry you experienced some frustration with your connectivity, but our customer services team has just confirmed that the matter has been resolved and that your Telkom Uncapped LTE service is back up and running as it should be.
Kind Regards,
The DSL Telecom Team
DSL Telecom 's reply23 Jan 2023, 09:26
Official
Hi Ronettia,
Thank you for sharing your review. We're sorry you experienced some frustration with your connectivity, but our customer services team has just confirmed that the matter has been resolved and that your Telkom Uncapped LTE service is back up and running as it should be.
Kind Regards,
The DSL Telecom Team
Thank you for sharing your review. We're sorry you experienced some frustration with your connectivity, but our customer services team has just confirmed that the matter has been resolved and that your Telkom Uncapped LTE service is back up and running as it should be.
Kind Regards,
The DSL Telecom Team
