CL
Cecilia L
1 reviews | Active since Jan 2024
25 Mar 2025, 22:59
No customer services or assistance
Still strugle to get cancel on their system with telkom and again did telkom debit from my bank account and all they can say is it take some time to cancel, this company does not assist at all since december 2024 when i asked foe assistance and to cancel and still nothing has been done now again ocer 2k went feom my bank to this useless company that i asked for months, and who has ti pay me the client and they all know and got all the mails and refrenses and sms and whatsapp to proof thst i requestes it since i got the damn thing from them and telkom useless company ever
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Replies (2)
DSL Telecom 's replyOfficial
27 Mar 2025, 16:39Good Day Cecilia,
We understand how frustrating this situation can be. One of our customer service representatives has attempted to reach you by phone and email to provide an update on your query but has been unsuccessful.
Regards,
We understand how frustrating this situation can be. One of our customer service representatives has attempted to reach you by phone and email to provide an update on your query but has been unsuccessful.
Regards,
DSL Telecom 's reply27 Mar 2025, 16:39
Official
Good Day Cecilia,
We understand how frustrating this situation can be. One of our customer service representatives has attempted to reach you by phone and email to provide an update on your query but has been unsuccessful.
Regards,
We understand how frustrating this situation can be. One of our customer service representatives has attempted to reach you by phone and email to provide an update on your query but has been unsuccessful.
Regards,
CL
Cecilia L's updateReviewer Update
27 Mar 2025, 17:02Email only said it was esculated to telkom thats all but the main thing here is this device was sold tk me by dsl and was never assisted or cancelled in cooljng off period and went into arrears which telkom keeps taking of my bank so which i also need to close due to debiting every time which is a problem since the start
CL
Cecilia L's update27 Mar 2025, 17:02
Reviewer Update
Email only said it was esculated to telkom thats all but the main thing here is this device was sold tk me by dsl and was never assisted or cancelled in cooljng off period and went into arrears which telkom keeps taking of my bank so which i also need to close due to debiting every time which is a problem since the start