1 reviews | Active since Jun 2015
Misleading disappointing customer
Disappointed to say the least mislaid I took 3 telkom internet deals with you guys on the 23rd of August I took the unlimited All Hours telkom LTE with a d link router now I was under the impression I'd get the router that' is advertised on the website there's even a picture of the router that's why I took the product with you guys because did think the router I saw that is advertised with the product online I'd get let me tell you how disappointed i was today when I got the product and it's not the same d link router as advertised on the website in the picture I even took a screenshot I do not what this product and I feel like I was mislead and I'm very disappointed the router they send me is a router I already have I'm not interested in haveing this router as it's not whqt i signed up for the router I was supposed to get is a D-Link AC1200 DB but instead a got a d link AC1200 and it's a completely different one then the D-Link AC1200 DB even in the application it says D-Link AC1200 DB even if you Google it you'll see the D-Link AC1200 DB and d link ac1200 I got it's completely different I want the one thats in the picture on your website or please come collect the item and cancel the product because this is not what I signed up for I am beyond disappointed in DSL telecom I even tried speaking directly to telkom but they said I have to deal with you guys because i signed up woyb dsL telecom please fix this and make this right because this really seems like misleading information and I even took a screenshot of what it shows on your website
Kind regards
Kind regards
