JS
Jens S
1 reviews | Active since Mar 2010
13 Apr 2016, 15:37
Lack of communication
Requested DSL Telecom to conduct a test for LTE signal at my house. One test was done which proved to be unsatisfactory. They were then asked to do another test as they had received a new receiver dish. It's taken numerous call to their office and to Tremayne (The sales manager) to get them to come and test again. Every time they have the same answer, we'll get back to you. Or...\...Oh! Hasn't anyone called you yet?....I'll check with our guys as to what the problem is and get back to you....apologies!\"."
Helpful (0)
Replies (1)0
Replies (1)JS
Jens S's updateReviewer Update
10 May 2016, 15:35After speaking to their sales manager about the problems they have responded well and conducted tests. Their instalation team has also responded and put up th enecessary antenna. Next step is the LTE router and connections.
JS
Jens S's update10 May 2016, 15:35
Reviewer Update
After speaking to their sales manager about the problems they have responded well and conducted tests. Their instalation team has also responded and put up th enecessary antenna. Next step is the LTE router and connections.