1 reviews | Active since Oct 2020
Horrible service
I joined Telkom WiFi SIM card around July for 299 around August I received a statement that I owe 500 and something,September 800 and something was deducted from my account and it was supposed to go month to month,now I received another statement saying I owe 1 point something,I've been trying to cancel without luck.
Good Day Olga,
Thank you for your feedback. We have been assisting you with your cancellation request and have clarified the billing and cancellation process.
Your account is currently up to date, and billing continues in accordance with the agreed contract terms until the cancellation is completed. The spend limit has been set to zero to prevent any further additional usage charges.
We will continue to follow up and assist until the matter has been resolved.
Kind regards,
Good Day Olga,
Thank you for your feedback. We have been assisting you with your cancellation request and have clarified the billing and cancellation process.
Your account is currently up to date, and billing continues in accordance with the agreed contract terms until the cancellation is completed. The spend limit has been set to zero to prevent any further additional usage charges.
We will continue to follow up and assist until the matter has been resolved.
Kind regards,