DT
David T

1 reviews | Active since Aug 2023

23 Apr 2025, 14:05

Extremely disappointed with the level of service from DSL Telekom

Absolutely disappointed with the level of service from DSL Telekom. The sign-up process was painfully slow, with constant requests for more and more information. I’ve been waiting over 10 days for a SIM card with no update, and the sales agent, Courtney, doesn’t even bother to respond to emails.

The so-called “affordable packages” are not worth the hassle of trying to get anything set up. I regret choosing this provider and would definitely not recommend them to anyone. Avoid the frustration and look elsewhere.

0
Replies (1)
DSL Telecom
DSL Telecom 's reply24 Apr 2025, 08:38
Official
Good Day David,

We understand that you are frustrated and eager to receive your internet order. To confirm, as communicated, deliveries typically take 7-21 working days for processing and delivery. Your order is currently within this timeframe and is being processed as expected.

We appreciate your patience, and if you have any further questions, please feel free to reach out directly to our support team.

Kind Regards,