LM
Louis M
1 reviews | Active since Dec 2014
08 Jun 2021, 09:16
DLS telecom inflated bill
I was promised A grade service when I signed up by DSL telecom but in reality this service is incapable of firstly understanding that they double charged me and secondly its now been months with no credit, just empty promises. Vox ISP can share their part in the blame. Such mediocre service delivery.
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Replies (3)0
Replies (3)
DSL Telecom 's replyOfficial
08 Jun 2021, 10:23Good day Louis,
Thank you for letting us know about this, your feedback helps us get better. I have checked in with the team and they are aware of your issue and are actively in communication with Vox to ensure that Vox processes your requested credit reversal.
Looking forward to getting your query sorted asap,
Regards
Thank you for letting us know about this, your feedback helps us get better. I have checked in with the team and they are aware of your issue and are actively in communication with Vox to ensure that Vox processes your requested credit reversal.
Looking forward to getting your query sorted asap,
Regards
Best regards,
DSL Telecom 's reply08 Jun 2021, 10:23
Official
Good day Louis,
Thank you for letting us know about this, your feedback helps us get better. I have checked in with the team and they are aware of your issue and are actively in communication with Vox to ensure that Vox processes your requested credit reversal.
Looking forward to getting your query sorted asap,
Regards
Thank you for letting us know about this, your feedback helps us get better. I have checked in with the team and they are aware of your issue and are actively in communication with Vox to ensure that Vox processes your requested credit reversal.
Looking forward to getting your query sorted asap,
Regards
Best regards,
LM
Louis M's updateReviewer Update
10 Jun 2021, 10:40Credit was finally issued, thank you
LM
Louis M's update10 Jun 2021, 10:40
Reviewer Update
Credit was finally issued, thank you
DSL Telecom 's replyOfficial
10 Jun 2021, 11:02Hi Louis,
We are happy to hear that we were able to resolve your query.
Have a great day,
Kind regards
We are happy to hear that we were able to resolve your query.
Have a great day,
Kind regards
Best regards,
DSL Telecom 's reply10 Jun 2021, 11:02
Official
Hi Louis,
We are happy to hear that we were able to resolve your query.
Have a great day,
Kind regards
We are happy to hear that we were able to resolve your query.
Have a great day,
Kind regards
Best regards,