They say debet heck then the debet orders just taken with out my knowledge r taken but no r

Afternoon my name is Richard Vorster. I had 3 debet orders on my bank account gone of with out my knowledge. Then after I consolted the bank and just to find out that I can't reverse it. Only time I could get it back ore reversed I must contact them but I take the collected details it doesn't exist I go on the website or the poeple just don't reply at all the. The name is not indream /collecting name Dream reward