Don't want to cancel my debt order of R149

Complaint: Debit order cancellation not resolved after 2 months

I am extremely disappointed with the service I have received from Indream Rewards. I have been trying to cancel my debit order for the past 2 months, but my request has still not been resolved.

The debit order reference appearing on my Capitec account is: INDREAMREW AA***9.

I do not have a membership number, and despite trying to get assistance, I feel that my complaint is not being taken seriously. I need this matter urgently resolved and confirmation that no further deductions will be made from my account.

I request that Indream Rewards please investigate this matter, cancel the debit order immediately, and provide written confirmation of the cancellation.

I hope this complaint receives urgent attention.