RS
Robert S

1 reviews | Active since Oct 2014

30 Sept 2019, 16:56

WORST SERVICE THAN THE GOVERNMENT

Your service is really bad!!!!!! The automated system (invoicing a debit orders) does not work correctly. I had 1 account with about 15+ domains. Due to the confusion caused by their Invoicing system creating duplicate invoices and debit orders I then decided to move my most import customer to their own profile. once they have done this the issues did not stop there. they have bad support we have been spending the whole day to get my website up and running and its now already 5PM and its still. I have now moved my domain to another hosting company as this kind of service is unacceptable. if you have a small business that operates mostly from your website i recommend you NOT TO make use of domains.co.za

0
Replies (2)
Domains.co.za
Domains.co.za's reply30 Sept 2019, 17:10
Official
Hi Robert

I am so sorry you experienced these issues, please may I ask you to email laura @ domains.co.za with your account details and issues so that we can investigate and we get these resolved ASAP

Once again our sincere apologies

Domains.co.za
Domains.co.za
Domains.co.za's reply30 Sept 2019, 18:34
Official
Hi Robert

We have found that you had 2 accounts on our system, hence where some of the issues have been.

You have been emailed by operations in order to resolve your issues

Apologies once again

The Domains.co.za Team