Replied to 50% of negative reviews
Reply time on negative reviews: 13h 27m
TrustIndex
5.4
Ranking
#24
in Internet & Telecoms
Reply Time
7h 53m
NPS Score
66
Recommended: Very Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 13h 27m
Dec '25 - Nov '26
Frequently Asked Questions About Domains.co.za
Is Domains.co.za trustworthy?
Domains.co.za has a TrustIndex of 5.4 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 13 hours 27 min. Hellopeter has tracked Domains.co.za across 116 total reviews. How is the TrustIndex calculated? →
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Best Ever!
Best experience of the day ever today after almost having my heart skip a beat, thank you so much Beverley W and the Domains team behind the scenes for the awesome service support....BEST SERVICE PROVIDER OF ALL TIMES! And this one goes for Beverley W....cant thank you enough and way to end the week with a great laugh.....thanks for the awesome support!
1 reviews | Active since Oct 2026
Best Ever!
Best experience of the day ever today after almost having my heart skip a beat, thank you so much Beverley W and the Domains team behind the scenes for the awesome service support....BEST SERVICE PROVIDER OF ALL TIMES! And this one goes for Beverley W....cant thank you enough and way to end the week with a great laugh.....thanks for the awesome support!
1 reviews | Active since Mar 2023
Seamless migration and exceptional reliability
I recently moved my business domains and hosting over to Domains.co.za, and I couldn't be happier with the decision. After struggling with slow servers and delayed support from my previous host, shifting to a dedicated local South African provider has completely transformed our online operations. Their control panel is highly intuitive, making it incredibly easy to configure our business email accounts and manage infrastructure from one central dashboard. Our website's loading speeds have improved drastically, and we have experienced consistent uptime with zero technical hiccups since day one. What really cements my five-star rating is their expert local support team. Any time I have submitted a technical query via their customer portal, their staff has responded promptly with highly professional and clear advice. It is refreshing to deal with a company that prioritises product quality and genuine customer care. I highly recommend them to any South African business looking for a stable hosting environment.
1 reviews | Active since Mar 2023
Seamless migration and exceptional reliability
I recently moved my business domains and hosting over to Domains.co.za, and I couldn't be happier with the decision. After struggling with slow servers and delayed support from my previous host, shifting to a dedicated local South African provider has completely transformed our online operations. Their control panel is highly intuitive, making it incredibly easy to configure our business email accounts and manage infrastructure from one central dashboard. Our website's loading speeds have improved drastically, and we have experienced consistent uptime with zero technical hiccups since day one. What really cements my five-star rating is their expert local support team. Any time I have submitted a technical query via their customer portal, their staff has responded promptly with highly professional and clear advice. It is refreshing to deal with a company that prioritises product quality and genuine customer care. I highly recommend them to any South African business looking for a stable hosting environment.
1 reviews | Active since Apr 2024
Domains Excellent
It's early evening and my husband struggling with sending his email. Kept getting stuck in outbox. Jordan helped us with repairing it and all working now. Thank you so much Jordan Regards Owen Currin of Marketeers-sa
1 reviews | Active since Apr 2024
Domains Excellent
It's early evening and my husband struggling with sending his email. Kept getting stuck in outbox. Jordan helped us with repairing it and all working now. Thank you so much Jordan Regards Owen Currin of Marketeers-sa
1 reviews | Active since Oct 2021
Consistently Outstanding Support From Domains.co.za
This is probably the third support ticket I’ve logged since moving over to Domains.co.za, and every single interaction has been exceptional. What stands out most to me is not just that they resolve issues, but *how* they do it. Their support team is consistently friendly, patient, and genuinely willing to help. I’ve never once been made to feel like I’m asking a “stupid” question, and they never pass the buck or try to brush you off to someone else. They take ownership, communicate clearly, and always make you feel valued as a customer. My latest interaction was with "Lee I (Staff)", and I specifically wanted to recognise the excellent service received. Lee was incredibly friendly, professional, and helpful throughout the entire process. The level of care and willingness to assist honestly made what could have been a frustrating issue feel effortless. A sincere thank you to Lee and the entire Domains.co.za support team. In a world where good customer service sometimes feels like an endangered species, you consistently deliver a level of support that deserves recognition.
1 reviews | Active since Oct 2021
Consistently Outstanding Support From Domains.co.za
This is probably the third support ticket I’ve logged since moving over to Domains.co.za, and every single interaction has been exceptional. What stands out most to me is not just that they resolve issues, but *how* they do it. Their support team is consistently friendly, patient, and genuinely willing to help. I’ve never once been made to feel like I’m asking a “stupid” question, and they never pass the buck or try to brush you off to someone else. They take ownership, communicate clearly, and always make you feel valued as a customer. My latest interaction was with "Lee I (Staff)", and I specifically wanted to recognise the excellent service received. Lee was incredibly friendly, professional, and helpful throughout the entire process. The level of care and willingness to assist honestly made what could have been a frustrating issue feel effortless. A sincere thank you to Lee and the entire Domains.co.za support team. In a world where good customer service sometimes feels like an endangered species, you consistently deliver a level of support that deserves recognition.